回复: IT的, 3个多月了,还没找到工作呢
I just found one typical AD. They enhanced "MUST have EXCELLENT verbal and written English communication skills" and "Must have a valid driver license, vehicle and insurance"
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COMPANY PROFILE
PCTECH Inc. specializes in providing professional onsite computer service and support. Established in 1989, our near two decades of computer experience along with a broad range of product knowledge and resources help us to quickly isolate and solve any type of computer problem. Our mission statement: "Professional Service with a Personal Touch" ?/SPAN>. Our company motto: 揊orget the Geeks, Ignore the Nerds, Call the Professionals??
POSITION MANDATE
This position is responsible for onsite & depot troubleshooting, installing, deploying and upgrading of computer hardware and software, including desktops, notebooks, workstations, servers, networks & peripherals as well as associated operating systems & application software troubleshooting and support.
POSITION FUNCTIONS
Basic Level (60%)
Answer technical support calls and use online support software to assist new and existing customers in a professional manner.
Provide professional onsite & depot technical service to a range of computer problems including...
virus & spyware removal, data/application and operating system overhaul and recovery services, resolve internet & email difficulties and diagnose & replace defective hardware components.
Use professional experience and communication skills to assess customer's technology requirements and make recommendations to enhance customer's computing experience.
Document and Complete Service Reports in a timely manner
Intermediate Level (40%)
Perform troubleshooting to determine and resolve the root cause of most hardware or software malfunctions at the at all levels
Perform hardware warranty and non-warranty repairs of desktops, notebooks, and printers
Perform complex hardware and/or software upgrades to existing equipment
Perform network connections for desktops, servers, hub/switches, cabling, etc.
Perform network installation, upgrade and migration projects
Perform complex moves, adds, changes of computer equipment including server and network equipment
POSITION REQUIREMENTS
Technical Skills
A+ Certification and MCSE or greater is an asset.
Must have a good understanding and experience with...
Desktop Operating Systems (Microsoft Windows Dos, 98, 2000, XP)
Desktop Applications (Office, Email, Virus & Spyware removal tools, etc.)
Microsoft Windows Servers (NT, 2000, 2003, Small Business Server)
Microsoft Terminal Server, Exchange Server, VPN and other remote control software
Server & Desktop level backup, security and antivirus software
Wireless connectivity, TCP/IP, DHCP, DNS understanding
3-5 years of related job experience
Must have a valid driver抯 license, vehicle and insurance
Personal Skills
MUST have EXCELLENT verbal and written English communication skills
Demonstrate good time management skills
Ability to diffuse tense customer situations and project a professional and confident outlook
High level of integrity and honesty
Ability to take direction and follow practices and procedures consistently and accurately
Ability to work independently as well as in a team environment
Be available for regular work assignments during normal business hours and possible evenings & weekends
Salary Range
$32,000 - $36,000, plus vehicle allowance and cell phone.
How to apply
Please email your resume and cover letter in PDF or MS Word format to
employment@pctech.net . No phone calls please and only the successful candidates will be contacted.
Thank You!